WELCOME TO MEKEYXECRET.

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Refund & Return Policy

At Mekeyxecret, we strive to provide you with the highest quality cosmetic products that meet your expectations. However, if you are not completely satisfied with your purchase, we offer a hassle-free refund and return policy.

✅Return Eligibility:

You may return any unused and unopened product purchased from Mekeyxecret within 15 days of the delivery date.

To be eligible for a return, the product must be in its original packaging and in the same condition as when you received it.

✅Refund Process:

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If your refund is approved, it will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days, depending on your payment provider's policies.

✅Return Shipping:

You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.

We recommend using a track able shipping service and purchasing shipping insurance. We cannot guarantee that we will receive your returned item.

✅Exchanges:

-If you wish to exchange your product for a different item, please contact us at mekeyxecret@gmail.com to arrange the exchange. Additional shipping charges may apply.

✅Damaged or Defective Products:

If you receive a damaged or defective product, please contact us immediately at mekeyxecret@gmail.com. We will arrange for a replacement or refund, depending on the situation.

✅Non-Refundable Items:

Gift cards and promotional items are non-refundable.

✅Contact Us:

If you have any questions about our refund and return policy, please contact us at mekeyxecret@gmail.com. Our customer service team is here to assist you.

Thank you for choosing Mekeyxecret. We appreciate your business and look forward to serving you again in the future!

Welcome to Mekeyxecret, your premier destination for high-quality cosmetic products. These Terms & Conditions govern your access to and use of the Mekeyxecret website, including any subdomains thereof (collectively referred to as the "Site"), as well as any products, services, features, content, or applications offered by Mekeyxecret (collectively, the "Services"). By accessing or using the Site or Services, you agree to be bound by these Terms & Conditions. 1. Acceptance of Terms: By accessing or using the Site or Services, you agree to comply with and be bound by these Terms & Conditions. If you do not agree to these Terms & Conditions, you may not access or use the Site or Services. 2. Registration: In order to access certain features of the Site or Services, you may be required to register for an account. When registering for an account, you agree to provide accurate, current, and complete information about yourself as prompted by the registration form. You also agree to maintain the security of your account credentials and to promptly update any information provided to us to ensure its accuracy and completeness. 3. Privacy: Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and disclose information about you. 4. Intellectual Property: All content on the Site, including but not limited to text, graphics, logos, images, audio clips, video clips, data compilations, and software, is the property of Mekeyxecret or its licensors and is protected by copyright, trademark, and other intellectual property laws. 5. Product Orders: All purchases made through the Site are subject to our Product Order Terms, which are incorporated herein by reference. By placing an order through the Site, you agree to be bound by the Product Order Terms. 6. Limitation of Liability: To the fullest extent permitted by applicable law, Mekeyxecret shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (i) your access to or use of or inability to access or use the Site or Services; (ii) any conduct or content of any third party on the Site or Services; (iii) any content obtained from the Site or Services; or (iv) unauthorized access, use, or alteration of your transmissions or content. 7. Contact Information: If you have any questions about these Terms & Conditions, please contact us at Mekeyxecret@gmail.com. 8. Changes to Terms & Conditions: Mekeyxecret reserves the right to modify or replace these Terms & Conditions at any time, in its sole discretion. Any changes to these Terms & Conditions will be effective immediately upon posting. Your continued use of the Site or Services following the posting of any changes constitutes acceptance of those changes. Thank you for choosing Mekeyxecret. We hope you enjoy our products and services!